Aperto Packetwave Subscriber Unit (SU) Issues

SU Synchronization Issues

• Incorrect Frequency
• Incorrect Channel Width
• Incorrect BSU ID
• BSU wireless port is not operational
• SU Indoor Unit failed to detect the Outdoor Unit
• SU antenna is not pointed correctly
• The SU is out of range from the BSU and is not able to receive any signal from the BSU

SU DHCP Issues

• The DHCP Server may not have the correct reservation for the SU
• The DHCP Server may be not operational
• The SU DHCP Server entry on the BSU may not be configured correctly
• If multiple subnets are configured within the wireless port serving the SU, the DHCP Super-scope should be defined properly

SU Configuration File Issues

• The TFTP Server IP address specified in the DHCP response may be invalid
• The default gateway specified in the DHCP response may be incorrect
• Missing route on the TFTP Server
• TFTP server application is not running
• The SU may have established a two way link on the wrong sector
• Bad wireless link (Upstream)
• Even after a successful download of the configuration file, the SU might reject the file due to version incompatibility

SU Registration Problems

• The SU configuration file specifies Service Flows for which the BSU does not have any reserved bandwidth
• If the SU configuration file specifies a larger number of classifiers
• Registration would also fail if the number of service flows configured for the SU did not match with the service flows configure for the WSS
• If the number of SUs registering exceeds the number of supported SUs configure in the BSU